CSUSM Earns Award for Innovation, Service and Performance Excellence
President Haynes (third from left) accepts the CAPE Award at a ceremony on April 1.California State University San Marcos (CSUSM) has been recognized at the Challenge Level with a CAPE (California Awards for Performance Excellence) Award from the California Council for Excellence (CCE). CSUSM is among only one other institution in the California State University (CSU) system to ever earn a CAPE award and the only university honored this year.The CAPE Program, administered by the CCE, emulates the Malcolm Baldrige National Quality Award and is the highest recognition in the state for performance excellence. The CAPE Program, employing the same rigorous criteria used on the national level, recognizes organizations that demonstrate continuous improvement and superior performance in the areas of leadership, strategic planning, customer and market focus, measurement/knowledge management, human resources, process management and business results."This award acknowledges the diligence, hard work and accountability being performed in our division of Finance and Administrative Services," commented President Karen Haynes. "Performance excellence has become imbedded into our campus culture and this is just the beginning. We look forward to continuing our efforts to become a model of best practices in our system, our state and our nation."About the California Council for ExcellenceFounded in 1992, the California Council for Excellence is a nonprofit educational foundation dedicated to helping California-based organizations achieve world-class results through the principles and criteria of the Malcolm Baldrige National Quality Award. The organization oversees programs such as CAPETM and the California Team Excellence Awards.About California State University San MarcosCalifornia State University San Marcos combines the ambiance of a mid-sized, personal, modern campus with the unequaled value of the California State University. Since its founding in 1989, the campus has distinguished itself. Students benefit from the latest facilities and equipment, a superb faculty that enjoys teaching, and a rigorous academic program that prepares students for a successful life in and out of the workplace. A recent survey reported that our annual spending in the region was $161 million, generating a total impact of $307 million on the regional economy. Eighty-five percent of CSUSM's alumni stay in the region. CSU San Marcos is located on a 304-acre hillside overlooking the city of San Marcos. It is 15 miles east of the ocean; just 30 miles north of downtown San Diego.